**Delegation Skills That Actually Work in the Real World**

# How to Delegate (And Actually Get Things Done)

24.10.2017
By: HANNAH TATTERSALL
Transferring work isn't easy here's how to do it well.

## Course Outline Canberra Location

### Course Overview

**ABOUT THIS WORKSHOP** With in-class and front-line practical exercises, this dynamic workshop focuses on one of the most challenging areas in today's leadership successful delegation IN ACTION! Created for managers and team leaders who have to juggle the demands of control and trust and are sick of being fobbed off with theoretical models, this course gets into the nitty-gritty of what's really going on in Australian workplaces.

The course is dedicated to real-world delegation applications in the case of limited information, small group sizes, strict deadlines, and development team members of different skill and availability level. Participants will discover how to turn delegation from a stress tool to a power tool for team building, personal productivity and Organisation growth.

And unlike classical delegation courses that are loosely based on theory and perfect-world scenarios, this program primes leaders for the realities of the 21st-century workplace, where remote teams, juggling priorities, and high accountability are challenges that make delegation anything but easy. The training is based on experiences in Australian businesses of all sizes not academic theory and is able to deliver the practical and actionable strategies you need to implement now!

### Learning Outcomes

By the end of this course, students will be able to:

**Assessment and Planning**

​Perform comprehensive capacity planning to appropriately assign responsibilities to teammates

Determine which tasks and initiatives to delegate and which ones require direct management involvement

Set realistic time frames considering learning curves and the development of skills

Development Ensure management of delegations that correspond to individual development needs and business needs.

**Communication and Expectation Setting**

Guard against ambiguity and confusion by establishing specific, simplified measurable success criteria.

Share deadlines and milestones in a way that inspires, instead of overwhelms

Develop methods for checking in which lend support but don't give that micromanaging feeling

Approach tough performance and accountability conversations with ease

**Team Development Through Delegation**

Leverage delegation as a coaching instrument to develop the long-term capacity of their people

Offer some productive criticism to help them improve, but never lower your standards.

Identify and deal with resistance to changed role obligations

Psychological safety where team members can make risks that are reasonable.

**Advanced Delegation Strategies**

Delegating effectively across the Organisation, even to superiors and peers.

Under pressure Dealing with delegation in high pressure scenario with high stakes.

Keep in control, but allow others to take decisions and solve problems for themselves.

Leverage their personal impact through smart delegation

### What You Will Learn

**Module 1: The Reality Check** Discover why conventional delegation doesn't work as it should and uncover your personal roadblocks to delegating. Also, learn the difference between positive oversight and negative control. Learn what delegating incorrectly means for morale, personal burnout and the Organisation's bottom line.

**Module 2: Strategic Task Assessment** Learn to expertly assess what to take on and what to delegate. Develop criteria to access task complexity and risk levels and team member readiness. How to spot hidden growth opportunities in day-to-day tasks.

**Module 3: Handover Process** Establish systematic ways of passing over your duties that work. Create design briefing templates, set useful due dates and create tracking systems that encourage and don't demoralise. Avoid the pitfall of failed and confusing handovers.

**Module 4: Managing the Relationship** Navigate the human element of delegation, including how to manage expectations, give feedback, and keep people motivated. Learn how to talk to your people about workload, capability and performance without destroying working relationships.

**Module 5: Advanced Techniques** Deep dive into delegation tactics for challenging contexts managing crisis, cross functional projects and working with remote teams. Develop the competence to share authority when you are ultimately responsible for results.

**Module 6: Delegation Culture Development** Shift your focus from assigning tasks sporadically to developing your team systematically. Learn how to build a culture where people yearn for more responsibilities and delegate as if it's a gift, not a burden.

### Concluding Remarks

This is the course that gives leaders more than the theory of delegation and takes into account the difficulties and obstacles faced by Australian managers in today's workplace. Rather than providing solutions that fit all, students learn how to think about the management of teams and implement strategies that suit their particular team, Organisation and industry needs.

As ever, the emphasis is on implementation as opposed to theory, and participants will leave with actual tools and tactics they can use right away. In their training, leaders develop the ability to delegate with confidence while maintaining the kind of high standards their organisations require through a series of assessment tools, communication templates and relationship management strategies.

And, above all, this course understands that real delegation is the development of people. Delegation done right yields more cohesive teams, more motivated workers and leaders who can concentrate on the strategic imperatives that really grow the Organisation. The result is sustainable leadership that multiplies, rather than divides, impact.